Quality Management

We take the constantly growing demands of our customers, society and the environment as well as the ever-shorter delivery times and steadily rising cost pressure into consideration in order to ensure the continued success of our company. The management system at SUSPA® includes a systematic, integrated quality and environmental management, in which all employees are involved.

We are aware of the fact that the quality of our services has a decisive influence on the success of SUSPA®. Our contribution to customers must therefore be to provide completely satisfactory and absolutely fault-free products.

Constant improvements to products and processes as well as the inclusion of all employees in the continuous improvement process guarantee our competitiveness now and in the future.

Our challenge is to maintain the competitiveness of our customers. That is why we really prioritize customer service and the constant fulfillment of customer requirements.

We are aware of our social responsibility and are committed to social issues with local and regional activities.

The SUSPA® quality management system meets the requirements of ISO 9001. All locations that supply automotive customers also meet the requirements of ISO/TS 16949. This is confirmed by appropriate certificates.

SUSPA® pursues a strict quality and environmental policy.

  • Sustainability in the Supply Chain of SUSPA® GmbH

    SUSPA® GmbH, 90518 Altdorf, started to implement the sustainability requirements of the European Automotive Working Group on Supply Chain Sustainability (EAWGSCS) in mid-2014.

    EAWGSCS is a working group consisting of several automotive manufacturers whose goal it is to promote sustainable development in the entire value added chain. A uniform "Automotive Supplier Self-Assessment Questionnaire" (SAQ) was developed on the topic of CSR/sustainability. The jointly developed automotive SAQ is used to provide an initial assessment of the supplier's performance with respect to sustainability, such as socially and environmentally-relevant sustainability aspects, business behavior and governance as well as supplier management. The questionnaire is based on the jointly adopted Automotive Industry Guiding Principles to Enhance Sustainability Performance in the Supply Chain. Based on the SAQ, the questionnaire at SUSPA® was assimilated and created based on the processes applied there.

    In the period of one year, the main suppliers of SUSPA® GmbH (all A / all B and selected C-suppliers) were tendered and asked to answer the questionnaire.

    The results were evaluated by strategic purchasing and evaluated together with the quality / environmental management officer of SUSPA® GmbH. All answers were selectively evaluated. No infringement of the exclusion criteria has been identified with the tendered suppliers, which would result in measures with the SUSPA®-internal specialist departments for the environment, social affairs and recycling.

    The sustainability in the supply chain of SUSPA® GmbH is thus verified and positively determined.


    Altdorf, on June 23, 2017

  • REACH Statement

    Summary and positioning according to the activities and analyses by the REACH working group. Valid for SUSPA® GmbH in Altdorf and Sulzbach as well as SUSPA®-Bor:

    1. SUSPA® does not manufacture any substances or preparations.
    2. SUSPA® does not import any substances or preparations from outside the EU.
    3. Nearly all of the procured auxiliary and operating materials (A&O) are preparations within the sense of REACH. A few auxiliary and operating materials are substances that are essentially used for laboratory requirements.
    4. SUSPA® procures PRODUCTS from within and outside of the EU from
    5. which nothing is intended to be released. For their part, these procured PRODUCTS become part of the PRODUCTS produced by SUSPA®.
    6. For its part, SUSPA® manufactures PRODUCTS from which nothing is intended to be released.

    • SUSPA® is thus a downstream user in the sense of the REACH regulation for almost all of the substances to be considered.


    • According to the current status of examination, there are no registration requirements for SUSPA® GmbH with locations in Altdorf and Sulzbach as well as the location of Bor in the Czech Republic!

    SUSPA® activities related to registration:

    SUSPA® is dependent on the upstream supplier making the necessary substance registrations. For their part, the SUSPA® suppliers are usually also "only" product manufacturers or preparers and usually do not have to register themselves.
    As a downstream user, SUSPA® called on select suppliers of preparations (usually with annual delivery quantities > 200 kg) during the pre-registration phase to ensure the pre-registration status or the registration status.

    SUSPA® activities relating to the substances of the REACH candidate list (SVHC):

    SUSPA® complies with the information requirements regarding substances of the candidate list (SVHC = Substances of Very High Concern) required in article 33 of the REACH regulation. This requires a continuous observation process, since the candidate list is currently growing steadily.

    SUSPA® is also dependent on active information from the suppliers with respect to the SVHC.
    The REACH regulation itself requires all of our suppliers to actively inform us if SVHC are contained in the purchased products with a weight proportion greater than 0.1%.

    New suppliers are obliged to comply with the REACH requirements by means of the SUSPA® quality assurance agreement.

    Furthermore, SUSPA® requires REACH confirmations from the suppliers for new procured products as part of the supplier quality planning.

    If material data is maintained via the IMDS (International Material Data System) (e.g. all automotive products), the suppliers have to specify the pure substances and therefore also the SVHC in the IMDS. Based on this information, SUSPA is informed whether any SVHC are contained and can check whether SVHC are present in the manufactured items with a weight proportion greater than 0.1%.


    SVHC Resume:

    To this day, SUSPA® has no information that SVHC with a weight proportion > 0.1% are present in the products made by SUSPA®.

    SUSPA® does not currently have to meet notification requirements to the ECHA according to article 7(2) of the REACH regulation, since the products made by SUSPA® do not contain any substances subject to reporting (SVHC) that exceed a weight proportion of 0.1% in the product and are used in an annual quantity greater than 1 ton/year at SUSPA®.


    Altdorf, on June 23, 2017

  • Conflict Minerals

    Explanation of H.R. 4173 "Dodd-Frank Wall Street Reform and Consumer Protection Act" Section 1502 "Conflict Minerals"

    Thank you for your inquiry regarding the obligations from the US law H.R. 4173 "Dodd-Frank Wall Street Reform and Consumer Protection Act" Section 1502 on "Conflict Minerals." Our company is very closely watching the US efforts to ban and control the extraction and trading of minerals coming from the Democratic Republic of Congo and neighboring countries. This also applies to the Dodd Frank implementation regulations adopted in August 2012.

    As a German company, we do not fall directly into the scope of this law. Nevertheless, we are paying close attention to the German, European and international developments regarding ethics, social and environmental standards.

    That is why we are currently assuming that, according to the information available to us, the material in the products we deliver do not contain any "conflict minerals" in the sense of the aforementioned law, such as tin, tungsten, tantalum or gold from the Congo or neighboring countries. We will inform you immediately as soon as we have any information to the contrary.


    Altdorf, on June 23, 2017