Users can provide personal data to enable them to register on our website. The advantage here is that you can, in particular, view your order history and save your data to use for your next order, without having to re-submit it.
Registration is therefore necessary to perform a contract (via our online shop) with you or required to implement pre-contractual measures.
When ordering in our online shop, we also require the billing address information for the delivery (title, first name, last name, address). If the delivery address is different from the billing address, the delivery address details mentioned above must also be provided.
When you register on our website, the user’s IP address and the date and time of registration are also stored. Activate the "Register now" to consent to the processing of your data.
Please note: We will encrypt the password you entered which will be stored with us. Our company employees cannot view this password. They just can tell the system to send you a password hint email.
In this event, use the "Forgotten password" function, which will send you an automatically generated new password by email. No employee is authorised to request your password by telephone or in writing. Please never disclose your password should you receive such requests.
Upon completion of the registration process, your data will be stored with us for use in the protected customer area. When you log in to our website with your email address as your username and your password, this data will be made available to you on our website (e.g. for orders in our online shop). Completed orders can be tracked in the order history. You can specify changes to the billing or delivery address here.
Registered persons are free to amend/correct the billing or delivery address in the order history. You can also contact our customer service team, who will be happy to apply any changes / corrections. You can of course cancel or delete the registration or your customer account by contacting our customer account: esupport(at)us.suspa.com