Quality Management

We take the constantly growing demands of our customers, society and the environment as well as the ever-shorter delivery times and steadily rising cost pressure into consideration in order to ensure the continued success of our company. The management system at SUSPA includes a systematic, integrated quality and environmental management, in which all employees are involved.

We are aware of the fact that the quality of our services has a decisive influence on the success of SUSPA. Our contribution to customers must therefore be to provide completely satisfactory and absolutely fault-free products.

Constant improvements to products and processes as well as the inclusion of all employees in the continuous improvement process guarantee our competitiveness now and in the future.

Our challenge is to maintain the competitiveness of our customers. That is why we really prioritize customer service and the constant fulfillment of customer requirements.

We are aware of our social responsibility and are committed to social issues with local and regional activities.

The SUSPA quality management system meets the requirements of ISO 9001. All locations that supply automotive customers also meet the requirements of IATF 16949. This is confirmed by appropriate certificates.

SUSPA pursues a strict quality and environmental policy.

  • Sustainability in the Supply Chain of SUSPA GmbH

    SUSPA GmbH, 90518 Altdorf, started to implement the sustainability requirements of the European Automotive Working Group on Supply Chain Sustainability (EAWGSCS) in mid-2014.

    EAWGSCS is a working group consisting of several automotive manufacturers whose goal it is to promote sustainable development in the entire value added chain. A uniform "Automotive Supplier Self-Assessment Questionnaire" (SAQ) was developed on the topic of CSR/sustainability. The jointly developed automotive SAQ is used to provide an initial assessment of the supplier's performance with respect to sustainability, such as socially and environmentally-relevant sustainability aspects, business behavior and governance as well as supplier management. The questionnaire is based on the jointly adopted Automotive Industry Guiding Principles to Enhance Sustainability Performance in the Supply Chain. Based on the SAQ, the questionnaire at SUSPA was assimilated and created based on the processes applied there.

    In the period of one year, the main suppliers of SUSPA GmbH (all A / all B and selected C-suppliers) were tendered and asked to answer the questionnaire.

    The results were evaluated by strategic purchasing and evaluated together with the quality / environmental management officer of SUSPA GmbH. All answers were selectively evaluated. No infringement of the exclusion criteria has been identified with the tendered suppliers, which would result in measures with the SUSPA-internal specialist departments for the environment, social affairs and recycling.

    The sustainability in the supply chain of SUSPA GmbH is thus verified and positively determined.

     

    Altdorf, on June 23, 2017

  • REACH Statement - in process

     

     

  • Conflict Minerals

    Explanation of H.R. 4173 "Dodd-Frank Wall Street Reform and Consumer Protection Act" Section 1502 "Conflict Minerals"


    Thank you for your inquiry regarding the obligations from the US law H.R. 4173 "Dodd-Frank Wall Street Reform and Consumer Protection Act" Section 1502 on "Conflict Minerals." Our company is very closely watching the US efforts to ban and control the extraction and trading of minerals coming from the Democratic Republic of Congo and neighboring countries. This also applies to the Dodd Frank implementation regulations adopted in August 2012.

    As a German company, we do not fall directly into the scope of this law. Nevertheless, we are paying close attention to the German, European and international developments regarding ethics, social and environmental standards.

    That is why we are currently assuming that, according to the information available to us, the material in the products we deliver do not contain any "conflict minerals" in the sense of the aforementioned law, such as tin, tungsten, tantalum or gold from the Congo or neighboring countries. We will inform you immediately as soon as we have any information to the contrary.

     

    Altdorf, on June 23, 2017

SUSPA® Inc.

Phone 616.241.4200

Fax 616.531.3310

sim@us.suspa.com

SUSPA Inc.

Jenny Walter

Phone (616) 241 4200

sim@us.suspa.com

SUSPA GmbH

Andreas Bernert

Phone +49 (9187) 930-560

ABernert@de.suspa.com

Kontakt-Formular Kontakt-Formular Contact form

SUSPA® Inc.

Phone 616.241.4200

Fax 616.531.3310

sim@us.suspa.com

SUSPA Inc.

Jenny Walter

Phone (616) 241 4200

sim@us.suspa.com

SUSPA GmbH

Andreas Bernert

Phone +49 (9187) 930-560

ABernert@de.suspa.com

Kontakt-Formular Kontakt-Formular Contact form